DocsPlus exam support meetings

Are you exam-ready?

Ensure your DocsPlus setup is exam-ready with tailored support from our expert team. Our exam support meetings are designed to help schools and exam centres effectively integrate DocsPlus into their exam environments. These meetings focus on practical solutions for common challenges, including configuration, file handling, and user support.

Key areas of focus:

  • Installation advice
    Network vs standalone: Choosing the best setup for your environment. 
  • Activation tips
    Including offline exam conditions. 
  • Password setup
    Setting and changing exam mode passwords for both Chrome and desktop versions.

1. Installation and setup

  • Installation advice – Network vs standalone: Choosing the best setup for your environment. 

  • Activation tips – Including offline exam conditions. 

  • Password setup – Setting and changing exam mode passwords for both Chrome and desktop versions.

2. Exam-day considerations

  • PDF reader 
    Working with different PDF types, including password-protected files.
  • File recovery
    What to do in case of power failure or system crashes, including recovering autosaved files. 
  • Device choice
    Understanding the differences between using DocsPlus on Chrome and desktop devices during exams. 
  • Printing exam files
    How to print files with centre and candidate information at the end of the exam.
  • PDF reader – Working with different PDF types, including password-protected files. 

  • File recovery – What to do in case of power failure or system crashes and saving best practices – reminding students to save their work frequently to minimise any loss of work.

  • Device choice – Understanding the differences between using DocsPlus on Chrome and desktop devices during exams. 

  • Printing exam files – How to print files with centre and candidate information at the end of the exam.

3. Personalised student support

  • Customising settings
    Creating, amending, and exporting settings based on individual student needs and permitted support. 
  • Mathematical symbols
    Configuring DocsPlus to read and support mathematical equations.
  • Customising settings – Creating, amending, and exporting settings based on individual student needs and permitted support.

  • Mathematical symbols – Configuring DocsPlus to read and support mathematical equations.

Book your exam support meeting

Our team is ready to help ensure DocsPlus is implemented smoothly, efficiently, and correctly for your exam environments. From installation to exam-day support, we’re here to guide you every step of the way. 

Please note: These meetings are designed to support the use of DocsPlus in exam settings, but schools are ultimately responsible for complying with specific regulations from exam boards.

Enter your postcode below to view the available time slots for the consultant who looks after your area.

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